There is no getting away from automation. Whether you believe it will create jobs or eliminate jobs -- and there are strong arguments for both -- there is no argument that automation will define the future of work. How it will change in the long term remains to be seen, but already there are many tasks and functions that are being changed and mutated with automation driven by artificial intelligence (AI) and machine leaning. Many research organizations and private companies continue to research the issue in order to assess the impact of automation on the workplace and on society in general. Recently, for example, Forrester outlined its position in a new guide called the Future of Work. With the rise of automation and intelligent technologies such as robots, AI, machine learning and others, the pragmatic search for margin is introducing a speed of change and uncertainty not seen since the Industrial Revolution.